This policy explains how Volviera HK Limited (“Volviera”, “we”, “us”) handles personal data collected through volvieragames.com and business communications. We are a Hong Kong company with our registered office at Unit 704C, 7/F, Block 3, Nan Fung Industrial City, 18 Tin Hau Road, Tuen Mun, New Territories, Hong Kong.
Information we collect
When you contact us, we may receive the information you choose to provide, such as your name, work email address, company, job title, phone number and the content of your enquiry. Our hosting and security providers may also process limited technical information, including IP address, browser type, request time and security logs, to operate and protect this website.
How we use it
We use personal data to respond to enquiries, assess publishing and business opportunities, maintain professional communications, protect the website, meet legal obligations and keep appropriate business records. We do not sell personal data, and we do not use it for unrelated marketing without your consent.
Sharing and international processing
We may share information with service providers that support website hosting, security, email and professional administration, where this is necessary for the purposes above. Those providers may process information outside Hong Kong. We require them to handle the information only as needed to provide their services and in accordance with applicable law.
Retention and security
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including to handle a business relationship, meet legal obligations or resolve disputes. We use reasonable administrative, technical and organisational safeguards designed to prevent unauthorised access, use, loss or disclosure. No online service can guarantee absolute security.
Cookies
This website does not use advertising cookies or behavioural analytics. Hosting and security services may use strictly necessary technical data to deliver and protect the site. You can control cookies through your browser settings; disabling them may affect some browser features.
Your rights and contact
Subject to applicable law, you may request access to or correction of personal data we hold about you. To make a request or ask a privacy question, email info@volvieragames.com. We handle personal data in accordance with applicable Hong Kong law, including the Personal Data (Privacy) Ordinance (Cap. 486).
Changes to this policy
We may update this policy when our practices or legal requirements change. The updated version will be published on this page with a revised date.